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Frequently Asked Questions
Are animals allowed in the store?
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Do you have baby changing facilities?
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Are there careers opportunities?
Of course. All store vacancies are advertised on the Vacancies page of our website.
How can I contact you directly?
You can contact us by email or telephone.
Email – customerservices@whitehouseportrush.com
Store Telephone: 028 7082 2244
Online Customer Service : 0800 012 1771
What if I have a complaint?
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Do you have events?
Yes we do, both on the premises and at other locations throughout the year. Information regarding any events will be displayed in store or found on the What's On page of our website.
Do you sell gift cards?
Yes, our Gift Cards are a wonderful gift idea for friends, family & colleagues. They can be purchased in-store or online here - Gift Cards
What happens to lost property?
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What are the store opening hours?
The White House is open Monday to Friday: 10am to 5:30pm, Saturday: 9:30am to 5:30pm and Sunday: 1pm - 6pm. For more information visit the Opening Times page.
Is there parking?
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Is there a Personal Shopping experience?
Yes there is. For more information on this service read our Personal Shopping page. There’s no need to make an appointment just head to your favourite brand where style advice is offered as part of your shopping experience with us.
What is the refund policy?
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What restaurants do you have?
The White House Portrush has one restaurant: Trocadero.
Our restaurant is the perfect place to take a few moments out of your shopping or to sit and relax with friends. Situated on the first floor is a hub of life with views of the bustling main street. Find an extensive selection of hearty homemade quiches, a great range of sandwiches, kid’s meals and delicious soups as well as indulgent home-made cakes and pastries. Eat in or take away.
Opening Hours: Monday to Saturday 10am – 5pm, Sunday 12.30pm – 5.30pm.
For more information on these, please visit our Restaurants page.
When are sales?
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What is the store accessibility like?
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Is there free Wi-Fi?
Yes, free Wi-Fi is available in our Trocadero Restaurant.
Are wheelchairs available?
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